Privacy policy

Wildfitness Ltd is incorporated in England (company registration number 12335000). (collectively: "Wildfitness/We/Us").

This privacy policy explains how we may collect information from you via our website (wildfitness.com), as well as further information if you enquire about or book on one of our courses, and how that information may be used.

By browsing and using this website you agree to this policy governing your use of the website. If you do not accept this policy, you should not use our website.

We may change our privacy policy from time to time without notification and you should regularly review this policy when you visit our website.

Collection of personal information

We will only collect personal information from you (such as name, address, telephone number, email address) which you have provided voluntarily to us. Please do not submit your personal data to us if you do not wish us to collect it. We might collect your personal information in situations such as:

• If you sign up to our newsletter we may ask for your name and email address so we can effectively communicate our news with you.
• If you submit an enquiry we may ask for your name, telephone number and email address. This is so we can effectively return the requested information to you.
• If you enter a contest or promotion we may ask for your name, address and email address. This is so we can run the contest effectively and let you know if you have won.
• If you submit a CV to us by post, we may ask for your name and email address in order to effectively respond to your application.

If you are to enquire and book a course with us, we may also request and use the following information in order to complete the booking and to enable us to provide a better, more customised course for you:

• Payment details
• Nationality
• Health details (diet, allergies, height, weight, medical conditions, medication)

Use of your information

You agree that we may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and ancillary services and for our internal business purposes. These include (without limitation):

• Personalising your visits to the site and developing the design and style of the site to improve our services to you.
• To inform you about the latest changes to our website, or products or services.
• Communication with you.
• For market research purposes.
• To enable third parties to carry out statistical analyses’, technical, logistical or other functions on our behalf including determining behavioural preferences to manage online advertising.
• For strategic development.
• For any purpose required by law or regulation.
• For accounting purposes.

Sharing Information

We may provide third parties, at our discretion, with certain aggregate statistical data about your use of our websites, which data may include demographic data such as age range and geographic location of groups of user. It will not include information that could personally identify you.

We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests or requests by applicable regulatory bodies, to operate our systems properly or to protect either ourselves or our other users.

We use WordPress and Moosend to manage our client data, newsletter and newsletter subscribers. If you want to be removed from our newsletter mailing list, you can do so at any time by clicking the unsubscribe link in any email from us, or by contacting us at info@wildfitness.com. If you would like us to remove your data entirely from our systems, please email us at info@wildfitness.com.

We will treat your information with respect.

Monitoring emails

We may monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy and our other business interests.

Safeguards and Security

No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information or use of our website.

In addition to our safeguards, your personal information is used in accordance with the Data Protection Act (DPA1998) and in the European Union, from 25th May 2018, by the General Data Protection Regulation (GDPR). This provides that the information which we hold about you should be processed fairly and lawfully and should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary.

Changing or accessing your information

If you would like to receive a copy of, update or remove the personal information we hold about you, please write to us at:

For the attention of the CEO of Wildfitness Ltd: 1-7 Park Road, Caterham, England, CR3 5TB.

We will then request identification documents, to ensure that it really is you, before actioning your request.

Cookie policy

In addition to asking you to submit personal information, we may collect information about you automatically when you visit the site. The collection of information may involve the use of cookies.

A cookie is small text file that is placed on your computer’s hard drive by your web browser when you first visit our site. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

The information collected by cookies is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.

If you have any questions about our use of cookies, please email us at info@wildfitness.com

Dated as of November 2024.